When you take out an insurance package with Morgan Insurance you can rest assured that we are here to help you if an unexpected event happen resulting in you needing to make a claim. We know how stressful and time consuming claims can be. Let the team at Morgan Insurance take the stress away for you.

We have dedicated claim management team members who will handle your claim from start to finish.

Morgan Insurance will:

  • Support our clients by lodging and following up claims.

  • Liaise with insurance companies.

  • Negotiate settlement offers on behalf of our clients.


To help speed up the process, please have the following ready when you get in touch with Morgan Insurance:

  • Your Policy Number.
  • Your contact details as they appear on your policy.
  • Details of any other people involved in the claim.
  • Any letters, notices or court documents about the incident.

You can help the claims process by:

  • Taking photos of damage to your property/vehicle.
  • Keeping damaged property and items so we can inspect and assess the damage if required.
  • Getting in touch with us as soon as possible to make a claim.


How do I make a claim?2020-10-19T12:48:41+11:00

The quickest and easiest way to make a claim is to contact Morgan Insurance directly on 1300 915 024. Claims can be lodged 24 hours / 7 days a week.

What information do I need to make a claim?2020-10-19T12:50:15+11:00

In general, you will need to provide the following details:

  • Policy number
  • Standard information to identify yourself
  • Name of the insured on the policy
  • Detailed description of the incident
  • The date of loss and the loss address
  • Any details of other parties involved (if applicable).
Should I call/message Jim Morgan directly?2020-10-22T12:51:16+11:00

During Business Hours call the office. If it is urgent or serious call Jim after hours or immediately on 02 6342 4861 or 1300 915 024

Who do I contact first Morgan Insurance or someone else?2020-11-09T14:28:50+11:00

Contact Morgan Insurance only if it is safe to do so.

If your car needs towing, call and have it towed before contacting Morgan Insurance.

If your house/business need to be made safe, take photos and then make it safe…then contact Morgan Insurance.