INSURANCE CLAIMS

When you take out an insurance package with Morgan Insurance you can rest assured that we are here to help you if an unexpected event happen resulting in you needing to make a claim. We know how stressful and time consuming claims can be. Let the team at Morgan Insurance take the stress away for you.

We have dedicated claim management team members who will handle your claim from start to finish.

Morgan Insurance will:

  • Support our clients by lodging and following up claims.

  • Liaise with insurance companies.

  • Negotiate settlement offers on behalf of our clients.

WHEN MAKING A CLAIM

To help speed up the process, please have the following ready when you get in touch with Morgan Insurance:

  • Your Policy Number.
  • Your contact details as they appear on your policy.
  • Details of any other people involved in the claim.
  • Any letters, notices or court documents about the incident.

You can help the claims process by:

  • Taking photos of damage to your property/vehicle.
  • Keeping damaged property and items so we can inspect and assess the damage if required.
  • Getting in touch with us as soon as possible to make a claim.

CLAIMS FAQs

The quickest and easiest way to make a claim is to contact Morgan Insurance directly on 1300 915 024. Claims can be lodged 24 hours / 7 days a week.

In general, you will need to provide the following details:

  • Policy number
  • Standard information to identify yourself
  • Name of the insured on the policy
  • Detailed description of the incident
  • The date of loss and the loss address
  • Any details of other parties involved (if applicable).

During Business Hours call the office. If it is urgent or serious call Jim after hours or immediately on 02 6342 4861 or 1300 915 024

Contact Morgan Insurance only if it is safe to do so.

If your car needs towing, call and have it towed before contacting Morgan Insurance.

If your house/business need to be made safe, take photos and then make it safe…then contact Morgan Insurance.

When you run your own business you have to work hard at it for 12 months a year. That’s why you need insurance that works just as hard – without taking a break. Morgan Insurance can assist you to identify the day-to-day risks which your business faces, and help you to decide how to handle and manage those risks which you decide to transfer to insurance. Morgan Insurance Brokers will help you find the right insurance solutions for your needs.

Here’s what we can do for you over the course of a year.

  1. Tailoring your strategy – We can carry out a needs analysis to identify potential and existing risks to your business – taking into account any issues over the past 12 months. We do research on insurers to present you with a personalised report recommending the best option.
  2. Placing cover – We implement your tailored insurance strategy, confirming and communicating the details of your policy and premiums.
  3. Delivering ongoing service – We can handle the day-to-day management of your insurance cover, holding regular review meetings to make sure you continue to have the right level of protection and recommending changes where necessary to cover any new or
    emerging risks to your business.
  4. Managing your claims – If you have a claim, we can support you through the entire claims process – negotiating with insurers and third parties to ensure the swift payment of any benefits. We can maintain up-to-date claims statistics and analysis on your claims frequency, severity, causes and trends so we can get the best outcome for you when it’s time to renew your policy.
  5. Renewing your cover – As the end of the year approaches, we can review any changes to your business over the course of the year – including any claims you made – and put together a proposal recommending the best option for you for the following year.

BETTER RISK MANAGEMENT FOR BUSINESS OWNERS

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