There might be clear sailing today but your business can be impacted by disaster, minor or major, at any time. That’s why you would want to have adequate business insurance cover that’s relevant to your business needs in the first place.
Whether you have purchased your business insurance directly from an insurance company, or through a business insurance broker at no extra cost compared to dealing directly with an insurance company, there is a very big difference in the level of support available to you should things go wrong.
The professional business insurance broker does more than just finding the best possible cover to suit your needs at the best-value premium. The broker-client relationship doesn’t simply end once the policy or policies are in place.
Perhaps nothing bad ever happens and the real value of having business insurance is the peace of mind you’ve been able to enjoy. But in the event of calamity, you’ll be glad to have Morgan right behind you, championing your claim.
Morgan acts on behalf of your business
A business insurance broker is working for you, the business owner, not the insurance company!
So, when you’re a Morgan Insurance Group client, if disaster occurs your first step towards recover is a call to Morgan. Your Morgan representative immediately goes to work on your behalf with the insurance company, achieving the best possible outcome for your business and minimising the hassle and time involved in making a claim.
Morgan acts as an intermediary between you and the insurer, helping to resolve your claim as quickly and easily as possible, and keeping you informed every step of the way.
The process of making a business insurance claim
Should the need to make a claim arise and you’re dealing directly with an insurance company, completing the forms and collating the necessary documents and information required to support your claim can be an overwhelming task. Depending on circumstances, you could get lumped with onerous paperwork just when you’re being subjected to great stress and needing to devote all of your time and resources to the needs of the business and its customers in the aftermath of the event.
With Morgan, you’ll have professional assistance throughout the entire claim process, from helping to complete claim forms and gather the necessary information, to lodging the claim and ensuring you receive the payment you’re entitled to. Morgan’s many years of experience with the processing of insurance claims is another factor working further towards your benefit.
Understanding insurance companies
Insurance brokers know how to speak the same ‘language’ as the insurance companies. The Morgan Insurance Group has developed strong relationships with insurers, which means knowing how to get the best possible outcome from them. Morgan knows the details of each client’s insurance policies inside out, and can apply expert knowledge to each and every claim. If there is a dispute over a claim, Morgan knows how to resolve issues most effectively and has the bargaining power, through the giant PSC Connect group, to negotiate with the insurer more favourably on your behalf.
Ensuring adequate future insurance protection
Once appropriately compensated for damage suffered by the business, Morgan will help to ensure you have the correct cover going forward. As part of this service, your Morgan representative will carry out a thorough business risk assessment and advise how to minimise your exposure to further losses in the future.
Adapted from a story on the PSC Connect website.
Conditions apply for each policy and the information expected from you for a policy to trigger. Coverage may differ based on specific clauses in individual policies. Please ask your broker to explain the additional benefits and exclusions pertaining to your policy.
The information provided is general advice only and does not take account of your personal circumstances or needs. Please refer to our financial services guide which contains details of our services and how we are remunerated.